Winova — Terms and Conditions

Last updated: June 5, 2026

These Terms and Conditions ("Terms") govern your use of the Winova website, application, and services (the "Service"), available at https://winova-tau.vercel.app. By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. General Terms

By accessing and using the Service, you accept and agree to be bound by these Terms. You must be at least 18 years old to use the Service, and you represent that you have the legal capacity to enter into this agreement. These Terms apply to all visitors, users, and others who access the Service.

2. License

Winova grants you a revocable, non-exclusive, non-transferable, limited license to access and use the Service strictly in accordance with these Terms. This license is for your own personal or internal business use and does not transfer any ownership of the Service to you.

3. Definitions and Key Terms

To help explain things as clearly as possible in these Terms, the following terms are defined:

  • Company / Winova / "we," "us," "our" refers to Winova, the provider of the Service.
  • Service refers to the Winova website, application, and related tools.
  • You / User refers to the person or entity accessing or using the Service.
  • Content refers to text, information, and materials submitted to or generated through the Service.
  • Country refers to Pakistan, where Winova operates.
  • Third-Party Services refers to external providers used to operate the Service (such as hosting, AI processing, authentication, and payment providers).

4. Restrictions

You agree not to, and you will not permit others to:

  • License, sell, rent, lease, or otherwise commercially exploit the Service except as expressly permitted;
  • Copy, modify, reverse engineer, or create derivative works of the Service;
  • Use the Service for any unlawful, fraudulent, or harmful purpose;
  • Attempt to gain unauthorized access to the Service or to other users' accounts;
  • Interfere with or disrupt the Service or its infrastructure;
  • Use the Service to generate content that is illegal, defamatory, or infringing.

5. Payment

If you register for any of our recurring (paid) plans:

  • Paid subscriptions are billed on a recurring basis and automatically renew at the end of each billing period unless cancelled beforehand.
  • We do not offer a free trial of paid plans unless we explicitly state otherwise.
  • You may cancel at any time through your account settings; cancellation stops future renewals.
  • Payments are processed by Paddle (paddle.com), our Merchant of Record, who handles payment processing, tax collection, and subscription management on our behalf. We do not store your full payment card details. Your use of Paddle's services is also subject to Paddle's terms and privacy policy.
  • Prices may change, and we will provide reasonable notice of any change affecting your subscription.

6. Return and Refund Policy

Winova is a digital subscription service. Cancelling your subscription stops future billing but does not refund the current or any partial billing period, except where a refund is required by applicable law. If you believe you were charged in error, contact us at winovateam@gmail.com and we will review the matter in good faith.

7. Your Content

You retain ownership of the proposals and other materials you create or submit ("User Content"). You grant Winova a limited, non-exclusive license to process, store, and use your User Content solely to provide and improve the Service. You are responsible for your User Content and confirm you have the right to submit it.

8. AI-Generated Content

Winova uses artificial intelligence to help generate proposals and related text. AI output may be inaccurate, incomplete, or unsuitable for your particular needs. You are responsible for reviewing, editing, and verifying any AI-generated content before relying on or sharing it. AI output does not constitute legal, financial, or other professional advice.

9. Your Suggestions

Any feedback, ideas, or suggestions you provide about the Service ("Suggestions") are non-confidential, and Winova may use them without any obligation or compensation to you.

10. Your Consent

By using the Service, creating an account, or completing a purchase, you consent to these Terms and to our Privacy Policy.

11. Links to Other Websites

The Service may contain links to third-party websites or services that are not owned or controlled by Winova. We are not responsible for the content, policies, or practices of any third-party websites, and you access them at your own risk.

12. Cookies

Winova uses cookies and similar technologies (such as local storage) to operate the Service, keep you signed in, and remember your preferences. For more information on how we handle data, please see our Privacy Policy.

13. Third-Party Services

We may display, include, or make available content or services from third parties (including hosting, data storage, authentication, AI processing, and payment providers). We are not responsible for the actions, content, or policies of these third parties, and your use of their services may be subject to their own terms.

14. Changes to Our Terms and Conditions

You acknowledge and agree that Winova may modify these Terms from time to time. When we make material changes, we will update the "Last updated" date above and may notify you through the Service. Your continued use after changes take effect means you accept the revised Terms.

15. Modifications to Our Service

Winova reserves the right to add, modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any such modification or discontinuation.

16. Updates to Our Service

Winova may from time to time provide updates, improvements, or changes to the Service. These Terms will govern any updates unless the update is accompanied by separate terms, in which case those terms will apply.

17. Disclaimer

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that AI output will meet your requirements.

18. Limitation of Liability

To the maximum extent permitted by law, Winova will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the amount you paid to Winova in the six (6) months before the event giving rise to the claim.

19. Indemnification

You agree to indemnify and hold Winova harmless from any claims, damages, or expenses arising from your use of the Service, your User Content, or your violation of these Terms.

20. Term and Termination

This agreement remains in effect until terminated. You may stop using the Service and delete your account at any time. Winova may suspend or terminate your access if you violate these Terms or for operational reasons. Provisions that by their nature should survive termination — such as limitations of liability and dispute resolution — will survive.

21. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict-of-law principles.

22. Dispute Resolution

  • Informal resolution first. If a dispute arises, you agree to first contact us at winovateam@gmail.com and attempt to resolve it informally. We will work in good faith to resolve the matter within thirty (30) days.
  • Arbitration. If the dispute is not resolved informally, it will be finally settled by binding arbitration conducted in Pakistan, in the English language, in accordance with applicable Pakistani arbitration law.

23. Contact Us

If you have any questions about these Terms, contact us at:

Email: winovateam@gmail.com